Recent Posts

Identifying Commercial Client's Top Priority: Business Interruption

12/29/2017 (Permalink)

Commercial Identifying Commercial Client's Top Priority: Business Interruption This project began December 26th, 2017. This was a commercial mold loss which began from a leaking roof earlier this year.

Avoiding business interruption is almost always the top priority of our commercial clients. 

At SERVPRO of Baldwin County, many of our members come from backgrounds in finance and accounting professions, and they understand the importance of maintaining cash-flow for a business. 

Prior to beginning a commercial restoration project, the facility is walked-through with appropriate decision makers. If avoiding business interruption is a priority, our team will work with the client to provide quality service while helping the client maintain production in their facility. Some of the ways we do that is by working out a schedule with the client so that our team works after hours or on weekends while the facility is normally closed; or, we may work around the client in specified areas during business hours; another solution is moving the client to another building until restoration and repairs have been completed. Whatever the answer may be, each is tailored to meet and satisfy the needs of our client on a case by case basis.

Commercial Damage?

SERVPRO of Baldwin County recognizes the urgency to react and to immediately build a recovery plan when we partner with commercial clients. Our office works with our partners to make sure documents flow through the right channels in order to simplify settlements during claims or direct pay losses. If tenants are involved, we have the flexibility to work directly with them individually. We also anticipate and recognize coverage issues so that our customers can understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry. If there is a disaster in your commercial facility, call the team at SERVPRO of Baldwin County: 251-928-9625 / 251-943-6244.

Common Causes of Fire Damages

8/18/2017 (Permalink)

Fire Damage Common Causes of Fire Damages Electrical out catching fire

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires.  Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn. 

Common Causes of Fire Damages

8/18/2017 (Permalink)

Fire Damage Common Causes of Fire Damages Electrical outlet catching fire

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires.  Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn. 

Speed is Key for Water Damages

8/18/2017 (Permalink)

Water Damage Speed is Key for Water Damages Water damage on hardwood floor

What is Mitigation?

In its simplest form, mitigation is what we do to stop the damage that would occur if nothing is done following a water or fire damage. If not mitigated, water and contaminants that are the by-products of fire damage cause significantly more damage over time to the property. 

The primary goals of mitigation are the following:

  • stop the damage
  • save costs (decide whether items need to be restored or replaced)
  • get the home or business owner back to normal, faster.

The insured has a responsibility to mitigate even before the insurance adjuster and restorative drying vendor arrives; but, a property owner can only do so much. The restorative drying vendor should be ready for whatever happens.

Speed is Key

Fast response during the water damage is vital as significant damage to both structure and contents can occur as early as a few hours.

Speed is the key to effective mitigation, and effective mitigation saves time, headaches, and money.  

The primary reason to respond quickly is to avoid secondary damage. After the water is extracted and the area is sanitized, the drying equipment is set. The key to successful drying is creating a balanced drying system. Wood floors pose special problems for extraction as water becomes trapped under and between the planks. Water atop the wood floor is removed with a light squeegee wand but that below may need to be extracted by specialty drying equipment such as the mat system we see in this picture. Air movers direct airflow to the areas that are in need.

Choose a Quality Restoration Vendor

An effective mitigation company needs to be ready for whatever happens, and have the equipment needed to mitigate the loss as quickly as possible, regardless of the size and/or extent of the loss conditions.

At SERVPRO of Baldwin County, we understand the need to be faster to any size disaster. Call us and we will make your water or fire damage "Like it never even happened." 

Water Damage Detection

8/18/2017 (Permalink)

Water Damage Water Damage Detection Thermal imaging can detect cooler temperatures in materials.

Water damage can happen when you least expect it. Standing water is one thing, but, what happens with the water that you don't see? And, what happens if there is too much water to clean up?

Detecting Water Damage

With water damage, it's the water you don't see that causes the most damage. It is no surprise that water damage that has not been properly mitigated can lead to microbial growth and mold. After a water damage, it is important to have the entire area checked for moisture in order to prevent more extensive damage, and ultimately, more expensive repairs. If you've noticed water damage, call your local SERVPRO professional. We will be able to determine if the moisture levels in the home are normal. If they are not, we will show you where the moisture is found, develop a scope of how the site should be properly mitigated, and update you daily with drying progress. 

Call SERVPRO

There is no such thing as a small disaster. A small leak now can turn into a large damage if not properly remediated. By using a quality restoration team like SERVPRO of Baldwin County, that unexpected water damage will stay a thing of the past. If you have a water damage, call the team that is faster to any size disaster.

Fire Damage: What to Expect

7/25/2017 (Permalink)

Fire Damage Fire Damage: What to Expect This photo shows a hallway with a significant amount of soot and smoke damage.

Fire damage can be stressful and overwhelming. Whether it is your home or your business, it is never easy to see your belongings covered in smoke or soot. Once you have a fire, it is important to contact your insurance agent and let them know what has happened. If the fire is large enough to warrant a claim, the sooner you file means the sooner your adjuster will be able to assess your damage. Your next call should be to a reputable restoration company such as SERVPRO of Baldwin County. Following a fire, it is important to make sure your structure is secure to prohibit vandalism to your structure and contents. SERVPRO of Baldwin County can do this for you by providing emergency board-up services and roof tarping if necessary. Depending on whether or not you have filed a claim, our team will develop a scope with you or with you and your adjuster. We will assess all of the structure and contents to determine what is salvageable and what needs to be removed and/or inventoried to be replaced. Often the restoration and cleaning of the contents can be completed onsite, but, if that is not possible, we will clean, pack, and move your contents to store in our climate controlled facility. We will also provide you with an electronic inventory. If the contents must be moved out for repairs, following the move out, we will begin with the structural work which can include the following: cleaning, demolition, and/or repairs. We will move your clean belongings back into your home or business following completion of the structural work.

Call SERVPRO of Baldwin County

When choosing a restoration company, it is important to choose an IICRC certified firm such as SERVPRO of Baldwin County. Our team is professionally trained and specializes in water (WTR) and fire (FRST) damage restoration for both residential and commercial properties. We provide emergency services and are available 24/7. 

Fire Damage: What to Do

7/25/2017 (Permalink)

Fire Damage Fire Damage: What to Do This photo shows significant smoke damage to a wall

Do

Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.

Place dry, colorfast towels or old linens on rugs, upholstery and high traffic areas.

If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.

Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

If heat is off during winter, poor RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 

Wash both sides of leaves on house plants.

Change HVAC filter, but leave system off until a trained professional can check the system.

Tape double layers of cheesecloth over air registers top stop particles of soot from getting in or out of the HVAC system.

Water Damage from Clean Water: What to Do:

7/25/2017 (Permalink)

Water Damage Water Damage from Clean Water: What to Do: This photo shows water damage to the carpet floor.

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much exess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Water Damage from Clean Water: What Not to Do:

7/25/2017 (Permalink)

Water Damage Water Damage from Clean Water: What Not to Do: Wall affected by water damage

Don't:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment have been exposed to or are submerged in water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this could potentially cause staining.
  • Leave Oriental rugs or any other rugs on the floor on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock to yourself or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, and especially not on wet concrete flooring.
  • Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

Fire Damage Restoration

6/23/2017 (Permalink)

Fire Damage Fire Damage Restoration A recent fire damage

Fire damage can be stressful and overwhelming. Whether it is your home or your business, it is never easy to see your belongings covered in smoke or soot. 

Once you have a fire, it is important to contact your insurance agent and let them know what has happened. If the fire is large enough to warrant a claim, the sooner you file means the sooner your adjuster will be able to assess your damage. 

Your next call should be to a reputable restoration company such as SERVPRO of Baldwin County. Following a fire, it is important to make sure your structure is secure to prohibit vandalism to your structure and contents. SERVPRO of Baldwin County can do this for you by providing emergency board-up services and roof tarping if necessary.

Depending on whether or not you have filed a claim, our team will develop a scope with you or with you and your adjuster. We will assess all of the structure and contents to determine what is salvageable and what needs to be removed and/or inventoried to be replaced.

Often the restoration and cleaning of the contents can be completed onsite, but, if that is not possible, we will clean, pack, and move your contents to store in our climate controlled facility. We will also provide you with an electronic inventory.

If the contents must be moved out for repairs, following the move out, we will begin with the structural work which can include the following: cleaning, demolition, and/or repairs. We will move your clean belongings back into your home or business following completion of the structural work.

Call Us Today (251) 928-9625 or (251) 943-6244

When choosing a restoration company, it is important to choose an IICRC certified firm such as SERVPRO of Baldwin County. Our team is professionally trained and specializes in water (WTR) and fire (FRST) damage restoration for both residential and commercial properties. We provide emergency services and are available 24/7.