Recent Posts

Naming Hurricanes

4/13/2022 (Permalink)

Can you believe it? We're just 49 days away from the start of the Atlantic Hurricane Season!

Naming Hurricanes

Storms are given short, distinctive names to avoid confusion and streamline communications (NOAA). Until the second half of the 20th century, storms were referred to by the year and order in which they occurred. How confusing! The names for this season are the following:

  • Alex
  • Bonnie
  • Colin
  • Danielle
  • Earl
  • Fiona
  • Gaston
  • Hermine
  • Ian
  • Julia
  • Karl
  • Lisa
  • Martin
  • Nicole
  • Owen
  • Paula
  • Richard
  • Shary
  • Tobias
  • Virginie
  • Walter

Who names the hurricanes and storms anyway? It's a common misconception that NOAA or the Farmer's Almanac names storms. Storm names are determined by the World Meteorological Organization. Storm names are on a rotation, and they are only retired if the level of damage is so great that keeping them would result in confusion. 

Hurricane Ready

We are in the business of disaster restoration. Every year we plan and prepare as if a storm will hit our area or we will need to mobilize to assist the communities impacted. And the unfortunate reality is that it's likely one of these scenarios will prove true. According to III.org, at least one hurricane or tropical storm resulting in loss of life and property damage has made landfall in the US every year since 2007. Practicing safety precautions and heeding local warnings are essential to ensuring communities stay safe in the chance of a hurricane or tropical storm.

2022 Hurricane Prep

4/13/2022 (Permalink)

With just 49 days before the start of the Atlantic Hurricane Season, we would like to share hurricane preparedness tips from our friends at the American Red Cross.

Evacuating or "Riding it Through"

Heeding warnings from local authorities is extremely important. If an evacuation mandate is in effect, go right away. Pack items that you and your family may need with the idea that you could be away from your home for at least one month. It's best to have an idea of what this is or even pack it in advance (medical supplies, identification, emergency items like water, food, blankets, etc. and many more. It's also important to follow local evacuation routes as it is likely that back roads or short cuts may be blocked off, redirecting you to the evacuation route. And finally, check with local authorities for shelters if unable to move far enough outside of the projected path of the storm.

Some times, evacuation mandates are not always issued. This is the case if the expected damage does not warrant a complete evacuation. If this is the case, you must decide the best course for you and your family. Even when an evacuation is not warranted, it could be very uncomfortable with an extended lack of power and likely potential of property damage that even a Category 1 or 2 Hurricane may cause. If you still choose to stay at home, it is important to determine the best place to shelter in the face of flooding or high winds. An interior room without windows or doors is usually the best option. Even if your home may not be prone to flooding, make sure you have the ability to move to higher ground before flooding begins. With rising sea levels, the risk of flooding has increased even in areas not prone to flooding.

Here to Help.

If you suffer water, wind, or flood damage as a result of a hurricane or tropical storm, remember we are Here to Help. Our team of experts are IICRC trained in remediating damage caused by storms. As a local company with national resources, all of us at SERVPRO of Baldwin County are members of your community and have a vested interest in restoring the homes and businesses impacted by storm damage. By choosing SERVPRO, you can rest assured that your property is in good hands.

Flooded Auditorium

4/4/2022 (Permalink)

Specialty drying inside an auditorium This auditorium took on significant water damage near the stage.

One of our clients recently called us regarding a flooded auditorium. Knowing the size of the auditorium, we knew that specialty drying techniques would be required in order to restore the affected area to preloss condition. 

A determining factor in the choosing the amount and type of dehumidification required for a space is the volume of the space. While the tenting certainly looks impressive, the damage was not actually large enough to necessitate a desiccant dehumidifier, but due to the high ceilings, it did require that the volume of the space be reduced so that the equipment could run more efficiently, increasing the rate of evaporation and through dehumidification removing the moisture from the air. Tenting is not always feasible due to a variety of factors, but it is certainly effective in specialty drying situations such as that of an auditorium. 

Specialty Drying Needed?

If you have a case that is beyond the typical approach, call SERVPRO of Baldwin County. We recognize that not all mitigation projects are the same, and our team of experts is trained to assess your facility's individual needs. We're available 24/7/365. Call 251-928-9625 or submit a customer inquiry through our website here.

Kitchen Fire Damage

4/4/2022 (Permalink)

Even small house fires can cause damage. From grease to odor, many people may not realize that even small fires can cause soot stains on their walls and leave difficult to remove greasy residue on the walls, floor, and ceiling.

So, what should you do if you have a fire damage? Getting help as soon as possible is the best way to help reduce overall costs and additional repairs. SERVPRO of Baldwin County and our team of trained professionals will respond to your home or business as soon as we receive your call. 

No Job is Too Big or Too Small

Many don't realize that even smaller fires make need professional help remediating. Even if the home does not require reconstruction such as painting, flooring replacement, or other repairs, cleaning and deodorization may be required to remove soot stains, grease stains, and/or odor. Even small cooking fires can leave greasy soot on your walls, leave lingering malodor, and ashes can fall on your carpet, rugs, and upholstered furniture.

Call SERVPRO of Baldwin County

Our team of professionals are experts in remediating fire and smoke damaged property and contents. We have been trained and certified to help restore after fire and smoke damage to the structure and contents through the IICRC. The IICRC is the standard in the restoration industry. Choosing a company that is both firm certified with technicians who are individually certified ensures you are working with professionals who truly know what they’re doing. Even after small damages our team can help by using cleaning agents designed to break down acidic soot residue and grease, utilize odor-reducing equipment, such as hydroxyl generators and thermal foggers, and professionally clean your carpet, rugs, and upholstery to reduce malodors and remove soot.

Here at SERVPRO of Baldwin County, we have access to advanced technology designed to remediate the damages inside of your home. Using state of the art equipment and techniques, you can trust our team to help get your life back to normal after a fire.

March Next Level Awards

3/25/2022 (Permalink)

Male employee standing in front of Servpro truck March Next Level Award Winner - Andrew, Production Crew Leader

March Next Level Awards

February was a very busy month for team. We mitigated two large commercial water and fire damages in Orange Beach and Gulf Shores along with our normal day to day volume of residential and commercial mold remediation, fire restoration, reconstruction, and covid-19 cleanings from the Eastern Shore to Bay Minette to the Beach. We are so glad to serve our community in Baldwin County and are grateful that our clients choose SERVPRO. 

While we appreciate every member of our team and their dedication in restoring our community, in keeping with the Next Level awards, we wanted to recognize two team members who went above and beyond in providing exemplary performance within their respective departments.

These two team members are Andrew who is a Production Crew Leader, and Linda who is an Accounting Administrative Assistant. Both work very hard and show tremendous dedication and leadership. Because of team members like Andrew and Linda, we are able to keep our promise of providing the best quality product and client experience. 

Thank you, Andrew and Linda, for your hard work and dedication, and for taking our team to the Next Level!

  

Join our Team!

At SERVPRO of Baldwin County, it is important that all of our team members succeed in every aspect of their life. By joining our team, we will strive to be able to help you do this. If you are interested in joining our team, please apply here.

Choosing a Restoration Vendor

3/25/2022 (Permalink)

Choose SERVPRO

Water, fire, and mold emergencies can be stressful. When choosing SERVPRO, we understand that it is often under these circumstances. Through in-house training at our corporate headquarters, certifications through the IICRC, and on-the-job training, we aim to eliminate this stress by providing our client with compassion, professionalism, and respect, and by using state of the art equipment and techniques, a product consistent with the industry standard. 

It's hard to imagine having an emergency such as a water or fire damage, but truth be told, it's likely that you will experience at least one in your lifetime. It's always best to prepare ahead of time and consider the experience you would like to have. By choosing SERVPRO of Baldwin County, you can rest assured that we will do everything we can to make the process as easy and seamless as possible. See a recent review we received on Google from a customer following their water damage:

"I had a water leak and when your guys came on scene they immediately went to work testing and checking things out. They immediately put in equipment for pulling out moisture and drying things up! They sprayed the stuff to stop the growth of bacteria and mold and immediately pulled up the wet flooring and removed my cabinets and stuff! I am impressed with how educated they were on top of their drive to get the work done in a fast timely safe and CLEAN manner! Thanks to James, Nemisis, & Triston my family and I are comforted in the fact everything has been treated and it is safe for us to return back to daily life the best we can as they come and put in a new kitchen and flooring! Thanks you guys so much!!"

Here to Help.

We're available 24/7/365. Disasters don't wait for normal business hours and neither do we. If you experience water, fire, or mold damage or require specialty cleaning, contact us by phone (251) 928-9625 or submit a customer inquiry here.

February Next Level Awards

3/23/2022 (Permalink)

Male employee standing in front of Servpro truck February Next Level Award Winner - James, Production Manager

What is Next Level?

In January, we kicked off our Next Level awards. Our company wide incentive for 2022 is to take our team to the 'Next Level' through providing the best quality product and client experience. To our company, it is important that we not only improve the experience of our clients, but also that we grow as individuals both personally and professionally. We feel that it would be a disservice to our team, clients, and community to promote one without the other. At SERVPRO of Baldwin County, we emphasize personal and professional development through weekly staff meetings with the entire team and quarterly one on one check-ins. For each member of our staff we offer a career path with a written plan detailing what markers, tasks, or training will be required to reach the next role. Through treating each individual team member with respect, honesty, and integrity by helping each individual realize their personal and professional goals, our team as a whole is taken to the next level and we are better able to service our clients. 

February Awards

Each month of 2022 we will be acknowledging team members for outstanding work performance, leadership, and growth from the month before. Our February award winners were:
  • James, Production Manager
  • Frankie, Office Manager
  • Virgil, Reconstruction Technician
Thank you to our February winners for taking our team to the Next Level! 

Join our Team!

At SERVPRO of Baldwin County, it is important that all of our team members succeed in every aspect of their life. By joining our team, we will strive to be able to help you do this. If you are interested in joining our team, please apply here.

Personal Property after a Fire Damage

2/24/2022 (Permalink)

Restoring Contents after Fire Damage

Have you ever wondered what happens to your personal property after a fire damage? Well, the answer is quite complex. Like all things, it can vary depending on the degree of damage. In addition to this, the material and value of the item will determine how or if it would be better to be restored or replaced. 

1. Establish Safety: The first step in restoring contents after a fire damage is actually not related to the contents at all. It is establishing that the structural integrity of the home is secure so that the property can be accessed. The second part of establishing safety will pertain to contents. Once it has been confirmed that home is secure, it is important to remove all items such as medication, weapons, or items of immense value like jewelry since theft is more likely to occur following a fire or flood than at any other time.

2. Evaluate Contents:  Once safety is established, it is important to evaluate the degree of damage of both the structure and the contents, and determine if it would be more efficient to move the contents offsite or secure all items onsite. Often times, it ends up being a combination of both. Textiles and soft fabrics are often moved offsite quickly to begin the cleaning process whereas hard furniture can often be cleaned and stored on site if the structural repairs do not require it being moved as well. 

3. Inventory Non-Salvageable Items: The third step is to inventory non-salvageable items with photo documentation. This will assist the owner in receiving reimbursement for items that cannot be restored. This is also the time to determine if an item's inherent value combined with its level of damage dictates whether or not it should be replaced rather than restored.

4. Clean and Deodorize Content: The fourth step is to clean and deodorize the contents. Contents are test cleaned to ensure that the correct product is used. The restoration process varies greatly depending on the type of material and degree of damage. 

5. Pack, Store, and Return Contents: Most often contents are moved offsite if the structural repairs are too difficult to complete with the presence of the content in the home or building. Other times, it is because the type of cleaning required may require off-site specialty tools or equipment. If the contents must be moved offsite, the contents are packed into new boxes following cleaning, stored, and returned once the repairs are completed.

Call SERVPRO of Baldwin County

As you can see, restoration following a fire damage has many steps and restoring a property and personal property to preloss condition is for restoration professionals. The team at SERVPRO of Baldwin County are certified by the IICRC, the gold standard in the cleaning and restoration industry. By trusting SERVPRO of Baldwin County following your fire damage, you can rest assured that your home or business will be treated with care, professionalism, and the most up to date techniques. We hope you enjoyed this basic overview of restoring contents following a fire damage.

Commercial Cleaning Services

1/20/2022 (Permalink)

Whether you need cleaning for a commercial office or require industrial cleaning services, your local SERVPRO of Baldwin County can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO of Baldwin County team. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Baldwin County Professionals to make your workspace or warehouse look its very best.

SERVPRO of Baldwin County will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Have Questions? Call Today 251-928-9625

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. 

Specialty Cleaning Services

SERVPRO of Baldwin County offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

What is SERVPRO of Baldwin County's "Standard of Care"?

1/20/2022 (Permalink)

Commercial Restoration can be a very specific and detail oriented business. All commercial projects com loaded with many different shifting and complicated variables like source of water, Affected building materials, date of water intrusion, water category and class as well as the type of business that you are dealing with.  Following the guidelines for the proper industry Standard of Care provides a project template key metrics for an optimal outcome for our commercial water damage restoration customers. SERVPRO of Baldwin County is committed to following and documenting the proper Standard of Care throughout the entire commercial water damage restoration project. At SERVPRO we will get your property back in order "Like it never even happened."

SERVPRO Standard for “Standard of Care”

The standard of care in the Commercial Restoration industry is pretty easy to find through the IICRC. The Standard of Care in Commercial Water Damage (S550) is a procedural industry standard for performing water damage restoration in commercial, industrial institutional, and complex residential structures, systems and furniture, fixtures and equipment. The Standard of Care is determined and updated by the restoration industry governing body, the IICRC (Institute of Inspection Cleaning Restoration Certification)

Why is Water Damage Restoration Standard of Care Important?

Following the Standard of Care matters on commercial water damage restoration projects because SERVPRO of Baldwin County is committed to providing the industry’s optimal efficiency and outcome for every customer in every circumstance. Choosing SERVPRO of Baldwin County as your restoration contractor ensures that your loss will be mitigated according to the highest industry standards, saving you time and money against recurring or secondary loss such as structural instability or microbial growth. Following the Standard of Care for commercial water damage restoration gets you back in business and protects your structure, customers, employees, and reputation.

Furthermore, should the loss be an insurance claim, the carrier will expect and require adherence to the Standard of Care in order to consider the claim.  Accurate documentation includes detailed photographs of the loss and the progress, the Advanced Record of Drying Conditions Report, Inspection Report (updated daily during the drying period).

Standard of Care  – a professional company will provide documentation and proof of work.

As a valued commercial ERP (Emergency Response Program) customer, you are presented with your Standard of Care Packet following the successful mitigation of the loss. Your representative will review this packet with you in a debriefing conversation. The document is for your records in case a question arises or should you decide to sell the property. The Standard of Care Restoration Packet includes photographs of the loss, the drying documents, the work authorization, and any other documents specific to your loss and industry.

Standard of Care – Your Goal is Our Goal

The Standard of Care in commercial water damage restoration is sophisticated and can be complicated to execute successfully, but choosing SERVPRO of Baldwin County for your commercial water loss makes it easy for you. You call us… we take care of the details for you.

For more information on our Commercial Water Damage services please contact SERVPRO of Baldwin County at 251-928-9625  or contact us to get started on an Emergency Response Plan for your business.